Privacy Policy


Last updated 29.01-2019.
Company name: Tveraaen Engros.
Organizational number: 914 395 968.
Website address is:

1. About the declaration

This Privacy Policy applies for the brand “Snowroller” under Tveraaen Engros (here after
“we” or “us”). We are controllers (the one who determines the purpose of processing the
personal data and which aids to be used) for personal data described in this declaration.

The Privacy Policy shall explain in a simple and understandable way how we at processes your personal information. Both collection and use, as well as the
rights you have under applicable law on privacy policy.

The Privacy Policy has been prepared in accordance with the applicable law on the
processing of personal data, cf. General Data Protection Regulation (GDPR).

2. What personal information we collect

In connection with sale of products in our online store, we processes information of the type:
– Full name
– Address
– Phone number
– E-mail

In connection with contact to our customer service requests about your order, we processes
these information types:
– Full name
– Address
– Phone number
– E-mail

On our website, we use the analytical tool Google Analytics to collect statistics and
information about behavior pattern for those visiting our website. We do this in order to
optimize the quality, and to make the website more user friendly. Google Analytics uses
cookies (small text files that the site stores on the user’s computer), that register the visitor’s
IP-address, and which provides information about the individual visitor’s movements on the

If you have agreed to receive our newsletter, we use the data processor MailChimp to send
out the newsletters. In this case, only your email address is processed.

3. The purpose and legal basis for the processing of personal data

We collect personal information in order to offer excellent customer service, and to be able
to deliver the products we sell to you as a customer. In order to complete the process, we
are dependent on sufficient information.

The basis for this is GDPR article 6 (1) (b). (information necessary to fulfill the agreement
with the registered). This foundation gives us the opportunity to fulfill our contractual
obligations with our customers.

The basis of treatment for the newsletters we send out is consent, cf. Article 6 (1) (a) of the

Information used for statistical purposes is based on a weighing of interest with a legitimate
purpose for us to be able to operate our website, cf. 6 (1) (f).

4. How long do we keep your personal information

In accordance with applicable regulations, we retain your personal data as long as they are
required by the customer relationship for the purpose of the processing. If there is a legal
obligation to do so, the information may be kept longer. For example, for reasons of
accounting, see the Norwegian Bookkeeping Legislation § 13.

The personal information we collect will not be stored for longer than 1 year.

5. Payment

All transactions in the web shop are done through the payment solution
“Stripe”. Stripe collects contact information and payment information about our customers so
that purchases can be safely and easily completed, tracked and transported. The personal
information Stripe shares with us are name, address, telephone number and email. The way
Stripe processes your personal information can be found in Stripes’ own privacy statement.
You can find it at:

6. Information Security

Payment information provided to complete the purchase in Stripe is not stored at Snowroller,
and is processed with SSL-encryption.

7. Your rights

7.1 Right to withdraw consent:

If the processing is due to a prior consent to the processing
of personal data, you can withdraw it at any time by contacting us.

7.2 Request access:

As a customer you have the right to know what information we have
stored about you. Such information can easily be obtained from us upon request. In order to
ensure that the personal information is published to the right person, we may request that
access requests be made in writing or by other identification of you as a customer.

7.3 Moving Your Data:

The right to data portability allows you, as a customer, at a simple
request, to disclose your personal information to have it transferred to another party.

7.4 Getting Information Changed or Deleted:

You can always ask us to correct inaccurate
information about you or ask us to delete your personal information. As far as possible, we
will request a deletion request. If there are weighty reasons, for example for reasons of
documentation, for not deleting information, this will have to be presented and proved by us.

7.5 Appeals to the Data Inspectorate:

If you disagree with the way we process your
personal information, you have the opportunity to appeal to the Data Inspectorate.

8. Changes in the Privacy Policy

We reserve the right to make minor changes to our privacy statement, and you will always
find the latest version on our website In case of significant changes you will
be notified.

9. Contact us

If you want to exercise your rights, or have any questions about this Privacy Policy, please
contact us at

10. Governing law and jurisdiction

The privacy policy and the processing of personal data are governed by Norwegian law.
Venue is Sør-Trøndelag District Court.